Best Delighted alternatives in 2026
8 direct alternatives to Delighted, compared on pricing, features, and best-for use cases. Pick the right replacement without the marketing fluff.
Curated by Louis Corneloup · Updated Why people consider alternatives to Delighted
Delighted is a customer feedback platform that makes gathering insights simple. Send NPS, CSAT, CES, and custom surveys via email, web, or in-app. Real-time dashboard shows trends and sentiment. AI analyzes open-ended responses. Teams most often switch away when one of these starts to bite:
- •Pricing at scale as usage or premium tiers add up.
- •Missing integrations with the rest of your stack.
- •Performance or scale limits as your needs grow.
- •A specific feature gap you have hit in survey tools.
The 8 alternatives below cover the same core job (survey tools) with different trade-offs. Ranked by real-signal score: G2 and Capterra ratings, media mentions, and editor review. No paid placement.
8 alternatives to Delighted
Ranked by real-signal composite (rankingScore + community + reviews) and direct relevance to Delighted.
- 1
SurveyMonkey
FreemiumBattle-tested at scaleGather feedback faster with pre-built templates and powerful analysis
Direct alternative4.5(24,337)Compare Delighted vs SurveyMonkey → - 2
AskNicely
PaidBattle-tested at scaleUnlock customer retention, revenue, and online reviews through real-time feedback and team empowerment.
Direct alternative4.7(1,150)Compare Delighted vs AskNicely → - 3
Survicate
FreemiumCapture, analyze, and act on customer feedback across every channel to drive business impact.
Direct alternative4.6(300)Compare Delighted vs Survicate → - 4
Simplesat
PaidCapture, understand, and act on customer feedback to drive growth and improve service.
Direct alternative4.8(225)Compare Delighted vs Simplesat → - 5
GetFeedback
PaidQuickly pivot based on customer feedback to drive more value and build better experiences.
Direct alternative4.4(120)Compare Delighted vs GetFeedback → - 6
SurveySparrow
FreemiumAI-powered customer feedback platform to turn customer voice into business growth and actionable insights.
Direct alternative3.2(708)Compare Delighted vs SurveySparrow → - 7
Retently
PaidCollect and act on customer feedback to drive growth and improve customer experience.
Direct alternative4.8(59)Compare Delighted vs Retently → - 8
Qualtrics
PaidThe leading Experience Management (XM) software, amplified with trusted AI to drive business growth.
Direct alternative4.4(16)Compare Delighted vs Qualtrics →
Frequently asked questions
What is the best alternative to Delighted?
Based on real-signal scoring (G2 and Capterra ratings, media mentions, and editorial review), the top alternatives to Delighted are SurveyMonkey, AskNicely, Survicate. Each solves the same core job with different trade-offs on pricing, features, and integrations.
Is there a free alternative to Delighted?
Yes. SurveyMonkey is one of the freemium alternatives to Delighted listed here (Gather feedback faster with pre-built templates and powerful analysis). Other freemium options are flagged in the list below.
Why do people look for Delighted alternatives?
Common reasons teams switch away from Delighted: pricing that scales aggressively, missing integrations with the rest of their stack, performance or scale limits, or a specific feature gap in survey tools. The alternatives on this page solve the same core problem with different trade-offs.
Side-by-side comparisons
In-depth comparison pages for Delighted versus each alternative.
Still considering Delighted?
See the full review, pricing breakdown, and community feedback before you decide.