Best Tools for Agencies 2026
Updated: February 2026
Professional tools for marketing, design, and creative agencies. Manage clients, projects, and deliverables at scale. We've curated 15 tools specifically suited for agencies.
Key Takeaways
- SysAid is our #1 pick for help desk for agencies in 2026.
- We analyzed 15 help desk for agencies tools to create this ranking.
- 5 tools offer free plans, perfect for getting started.
15 Help Desk Tools for Agencies

Netomi
The #1 Agentic AI Platform for Customer Experience, delivering autonomous and governed CX.
Paid
View Details 
Forethought
Enterprise AI agents for end-to-end customer support and service team automation.
Paid
View Details Best Help Desk for Other Use Cases
Frequently Asked Questions
What is the best help desk tool for agencies?
Based on our analysis, SysAid is the top choice for agencies, with a score of /100.
Are there free help desk tools for agencies?
Yes! Freshchat, osTicket, Zoho Desk offer free plans suitable for agencies.